Below are responses to frequently asked questions. Please feel free to contact us with additional questions or call 1-800-922-0949.

  1. What service does Education Exchange provide?
  2. How much does Education Exchange's service cost?
  3. Is Education Exchange an accredited CME provider?
  4. Can my institution be the CME provider?
  5. Who provides the honoraria to the faculty?
  6. How do I schedule a lecture with Education Exchange?
  7. Who are the faculty members of Education Exchange's lectures?
  8. As the host of the lecture, what will my institution need to do?
  9. How accessible is Education Exchange's customer service?
  10. How does Education Exchange fund its lectures?
  11. What materials does Education Exchange provide?
  12. How does Education Exchange choose topics and develop content?

1. What service does Education Exchange provide?
Education Exchange is a resource for hospitals, academic centers, and professional associations that conduct grand rounds and other education forums. Education Exchange can provide nationally recognized experts in various areas of medicine to lecture at your institution. Education Exchange faculty deliver high-quality, cutting-edge presentations that have been developed by world-renowned opinion leaders. Our services are provided FREE OF CHARGE to host institutions. Our customer service staff of Continuing Education Planners provides seamless coordination of all organizational logistics, including:

  • Scheduling of faculty (honorarium and travel expenses provided)
  • Providing a list of speakers for you to choose from
  • Coordinating faculty schedules with your institution's program schedule
  • Accreditation of lecture (if you choose)
  • Processing of CME certificates (if you choose)
  • Provision of lecture folders and materials, including speaker bios and evaluations
  • Provision of flyers and posters for recruitment of attendees

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2. How much does Education Exchange's service cost?
Education Exchange provides its services to you FREE OF CHARGE. All services and expenses are supported by unrestricted educational grants from the pharmaceutical and biotech industries.

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3. Is Education Exchange an accredited CME provider?
Education Exchange is a service provided by the Academy for Healthcare Education (Academy), a division of The Impact Group. The Academy is an accredited provider of continuing medical education and continuing pharmaceutical education. In 2002, the Academy received reaccreditation with commendation for 6 years from the ACCME. Standard reapproval for CME providers is 4 years. As a nationally accredited provider of CME, we can provide the CME credits to participants or your institution can provide the credits.

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4. Can my institution be the CME provider?
Your institution can be the CME provider for the lecture and offer the CME certificates to participants. If you prefer, as a nationally accredited provider of CME, we can provide the CME certificates.

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5. Who provides the honoraria to the faculty?
Our unrestricted educational grants cover costs of faculty honoraria and travel expenses. Education Exchange can provide these payments directly to the faculty to minimize your paperwork. If your institution is the CME provider and would prefer to distribute these payments, we can provide to you a check made payable to the faculty member or to your institution.

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6. How do I schedule a lecture with Education Exchange?
Education Exchange minimizes the paperwork required to schedule a lecture. We provide our Request a Lecture form that you can complete on-line. Upon receipt of your request form, a Continuing Education Planner will contact you via your preference of phone, fax, or e-mail to schedule the lecture. Please feel free to contact us via e-mail. A response will be provided within 24 hours (excluding weekends and holidays). Or please call us at 1-800-922-0949.

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7. Who are the faculty members of Education Exchange's lectures?
Our medical staff create criteria that potential faculty must meet to be selected. We use our needs assessment results and other sources to find specialty thought leaders and content experts to be potential lecture chairs and faculty. We prepare our faculty members via a faculty development process that includes review of the CME curriculum and/or speaker-skills workshops.

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8. As the host of the lecture, what will my institution need to do?
To ensure a successful educational experience for participants, Education Exchange asks host institutions to:

  • Recruit attendees using Education Exchange supplied flyers, posters, and other internal methods
  • Arrange appropriate lecture rooms
  • Arrange audiovisual equipment
  • Greet the speaker the day of the lecture
  • Distribute lecture folders and materials to attendees and faculty
  • After the lecture, collect and return the participant sign-in sheets and evaluation forms to Education Exchange

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9. How accessible is Education Exchange's customer service?
Education Exchange has a trained customer service staff of Continuing Education Planners who are available to serve you Monday through Friday, 9:00 AM to 5:00 PM ET. Please feel free to contact us via e-mail. A response will be provided within 24 hours (excluding weekends and holidays). Or please call us at 1-800-922-0949.

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10. How does Education Exchange fund its lectures?
Our lectures are funded through unrestricted educational grants from the pharmaceutical and biotechnology industries.

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11. What materials does Education Exchange provide?
The Education Exchange provides:

  • Lecture folders and materials, including faculty bios, disclosure information, reference lists, and evaluation forms
  • Flyers and posters to recruit attendees

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12. How does Education Exchange choose topics and develop content?
As a nationally accredited provider of CME, all of our lectures are based on researched needs assessments that include literature reviews, surveys, and/or interviews with target audience members and experts. We select specialty thought leaders and content experts to serve as program chairs. Our medical staff works with these chairpeople to create the program content. The resulting curriculum is then reviewed by practicing physician consultants for objectivity and relevance.

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